Automation for the Corporate World

Original price was: € 199,00.Current price is: € 0,00.

WHAT IS IT ABOUT?

Every business is facing changes due to technology, automation and integrations. How can service management stay ahead of the curve?

SKU: b315a07b-424f-4120-a722-2f0d80a73473 Category: Tags: , , , , , ,
Available in: English, Dutch, French, German, Spanish
  • The Integration Managers, who needs to evaluate company-wide scripts and automation frameworks
  • The Sales Manager, who needs to understand the impact of automation on customers
  • The Scheduling Manager, who needs to ensure teams are utilizing automated tasks
  • The IT Manager, who needs to ensure integration of services is successful
  • The Client Manager, who needs to develop customer-friendly automation solutions
Service Management
Understanding customer needs

Technology
Utilizing new tools

Automation
Optimizing processes

Integrations
Enhancing collaboration

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. How have you incorporated automation into your strategy?
  1. We have not developed an automation plan yet.
  2. We have a basic automation process implemented.
  3. We have a fully formalized automation strategy that we review and update regularly.

Q. How much experience do you have with automation frameworks?
  1. We have no experience with automation frameworks.
  2. We have average expertise in automation frameworks.
  3. We are advanced users of automation frameworks.
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
oxeraWhy-asset-managers-locate-in-London.pdf
pwcpwc-buy-vs-partner.pdf
pearlmeyersay-pay-game-plan-best-practice-process-overcoming-negative-vote.pdf
pwcpwc-hri-ehrs-in-the-new-health-economy-chartpack.pdf
infosysretail-cpg-logistics-life-sciences.pdf
gartner731195-create-a-dashboard-to-measure-the-business-impact-of-data-and-analytics.pdf
mckinseyMcKinsey-China-luxury-report-2019-How-young-Chinese-consumers-are-reshaping-global-luxury.pdf
mercergl-2020-secure-cares-acts-change-rules-on-required-minimum-distributions.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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