Design and implement digital onboarding

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WHAT IS IT ABOUT?

Digitally onboarding your customers (and employees) reduces time-to-market and provides the insights that you need to increase top-line revenue and reduce costs. Here are some tips to consider when designing a solution.

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Available in: English, Dutch, French, German, Spanish
  • The business unit manager looking for a new framework to manage the team's daily work.
  • The field service executive searching for a less time-consuming process.
  • The executive who needs to use state-of-the-art platforms to boost his organization's collaboration search.
  • The business owner who wants to tackle the role of HR Business Partner (HBP).
  • The line manager who needs to use his data to find the right resources for a better team collaboration.
Banking
how to onboard new employees

Digital
how to get the most out of digital tools and processes

Shift
change is coming

Timesheet
create a timesheet that works for your business model

Onboarding
start with a plan for onboarding new hires

New hires
manage people through their first few weeks on the job

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. Who owns the process to digitally onboard new employees?
  1. IT
  2. Human Resources
  3. There is a specific process for that

Q. How does your bank deal with data protection in a digital onboarding process?
  1. We don't know
  2. We get an email with a link to a website where we can read about it
  3. We work with a data-protection officer who is involved in the onboarding process
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
oliverwymanEntering_a_new_age_of_earnings_uncertainty.pdf
deltapartnersgroupTechnology-Survey-2013.pdf
bwbconsultingLDA2113.pdf
oliverwymanmental-health-in-the-workplace-survey-of-hk-empoyees-in-professional-services-firms.pdf
bwbconsultingM5521.pdf
oliverwymanOliver_Wyman_Portfolio_flexibility_web_final.pdf
dalbergDalberg-Walking-the-Talk-Report-2018-LR-vF.pdf
oliverwymanRecharging_Utility_Operations.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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