Driving Corporate Efficiency Through Training, Knowledge and Onboarding
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WHAT IS IT ABOUT?
As organizations continue to expand in an ever-changing corporate world, understanding the impact of service management, technology and procedures on employee onboarding is critical. This questionnaire dives into these topics to provide insight as to how they can be effectively implemented and managed.
- HR Department that needs to evaluate their onboarding processes for new hires.
- Facilities team interested in leveraging feedback from their employees.
- Senior Manager looking to upskill the team with training and knowledge.
- Technology Managers wanting to stay up to date on the latest developments.
- Project Managers seeking to refine existing or introduce new procedures.
Service Management
Examining current processes
Technology
Utilizing the power of technology
Training
Developing meaningful learning experiences
Employee Onboarding
Optimizing the hiring process
Examining current processes
Technology
Utilizing the power of technology
Training
Developing meaningful learning experiences
Employee Onboarding
Optimizing the hiring process
As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.
After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..
Q. How do you prioritize services?
Q. How do you measure the adaptability of technology?
After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..
Q. How do you prioritize services?
- We don't prioritize services.
- We prioritize services on an ad-hoc basis.
- We have a formalized priority system according to SLA's and KPIs.
Q. How do you measure the adaptability of technology?
- We have no way to measure adaptability.
- We track metrics such as core utility, throughput, and user satisfaction.
- We use automation and AI to identify potential areas for improvement and then compare current performance against prescribed thresholds.
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.
If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
| NAME | TITLE PAPER |
|---|---|
| pwc | pwc-2019-insurance-issues-small-commercial.pdf |
| mckinsey | higher_satisfaction_at_lower_costs_digitizing_customer_care.pdf |
| mercer | gl-2019-summary-of-2020-benefit-related-cost-of-living-adjustments.pdf |
| gartner | gartner-success-story-asx-limited.pdf |
| pearlmeyer | arming-your-company-manage-talent-during-m-and.pdf |
| pwc | pwc-cx-in-ma.pdf |
| oliverwyman | Velocity_2018_autonomous-traffic-jam.pdf |
| kpmg | gx-tech-deloitte-analytics-objects-workforce-analytics.pdf |
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
- Respondent profiles for a helicopter view of your audience.
- A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
- Improvement suggestions (per question) how to move from one answer to another
- Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
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