Evaluating Service Level Agreements: The Impact on Corporate Finances

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WHAT IS IT ABOUT?

This questionnaire provides corporate decision makers with an overview of how different service level agreements can affect their finances, from taxes and fees to technology and pricing.

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Theme:
Available in: English, Dutch, French, German, Spanish
  • The IT department that needs to drive better efficiency for operations
  • The CFO who wishes to guide the team in cost saving initiatives
  • The Operations manager who is interested in optimizing resources
  • The Legal department that requires a comprehensive overview of service agreement;
  • The Compliance manager who presses for better metrics in revenue and costs
Technology
Assessing the impact of tech choices

Financial Clarification
Identifying financial risks opportunities

Costs Benefits
Understanding the trade offs

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. How are Automation costs monitored?
  1. Costs are tracked manually.
  2. We use a financial forecasting system to track costs.
  3. We have an AI powered system to measure cost optimization performance monthly.

Q. What have you done to track fees?
  1. We do not track fees.
  2. We record fees manually in spreadsheets.
  3. We use automated CRM software to track fees.
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
oxeraTo-mothball-or-not-to-mothball.pdf.pdf
kpmgadopting-sustainable-finance.pdf
infosyshrd.pdf
nmg-group30-march-On-a-Personal-Note-Toska-Kouskos-Q1-2015-Low-cost-solutions-for-employees-a-minefield1.pdf
fticonsultingis-your-private-label-underperforming.pdf
pwcpwc-hri-2020-election-paper-chartpack-biden.pdf
kpmggx-tech-sap-race-to-value-cloud-enabled-buyer-supplier-collaboration.pdf
deloittegx-gr15-hewlett-packard-human-capital.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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