Incident management and business continuity planning

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WHAT IS IT ABOUT?

Companies have to have an incident management and a business continuity plan in place. The good news is that there are some essential lessons for those responsible for service continuity, continuity of operations and business applications. Here are the main steps to take.

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Available in: English, Dutch, French, German, Spanish
  • The executive director of a holding who wants to encourage her division managers to stand on their own.
  • The director of HR who needs an annual review of business risks' management.
  • The CIO who needs to ensure the continuous operation of the irganization.
  • The SME owner who wants to keep the business afloat at all times.
  • The consulting partner who needs to address her client's approach to risk management.
How to assess the risk
what is your business continuity plan?

What to do if an incident occurs
have a contingency plan in place

What to do when you cannot recover from an incident
use alternate sites and/or redundancy

Where are you now? where are you going?
look at where you want your organization today and tomorrow

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. Is the risk assessment tested?
  1. No OR ad hoc
  2. We do a (limited) risk assessment when a business continuity plan is written
  3. We regularly perform an extensive risk assessment and check the implemented improvements (risk register)

Q. How are risks prioritized?
  1. Not
  2. Ad hoc; based on the gut feeling of the board of directors/risk owner(s)
  3. Systematically; based on an own risk analysis
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
deloittegx-cons-tech-deloitte-supply-chain-desc-sap-s-4-hana-enterprise-management.pdf
oxeraA-challenging-initial-assessment-for-the-water-companies-in-England-and-Wales.pdf
fsgFoundations_as_Learning_Orgs_Exercise.pdf
bwbconsultingLNS2142.pdf
kpmgco-en-3-market-update-oil-and-gas.pdf
oliverwymanOW_EN_CIVT_2009_UpsideToDownturn.pdf
protivitiboard-perspectives-risk-oversight-issue58-coso-2013-protiviti.pdf
bcgBCG-Where-Invest-Now-GCC-Private-Education-v4_tcm9-190607.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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