Innovative Service Level Agreements – Exploring Their Impact on the Corporate World

Original price was: € 199,00.Current price is: € 0,00.

WHAT IS IT ABOUT?

This questionnaire dives into the complexities of service level agreements, technology, reporting, compliance, performance, updates and penalties, offering an in-depth evaluation of their effects on the corporate world.

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Theme:
Available in: English, Dutch, French, German, Spanish
  • The Human Resources director who needs to keep employees up to date on company policies
  • The IT manager who is interested in helping his team with innovative solutions
  • The Finance department that needs to convince shareholders about the opportunity of investing in cutting-edge technologies
  • The Compliance department that needs to ensure the organization remains compliant with regulations
  • The Legal department that requires a thorough understanding of service level contracts
SLA Practices
Examining current SLA practices

SLA Tools
Reviewing available SLA tools

SLA Adoption
Assessing SLA adoption methods

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. What have you implemented to audit the IT systems related to SLAs?
  1. We have not yet implemented any audits
  2. We have automated system scans periodically
  3. We have a use of AI and Machine Learning to audit our systems continuously

Q. What processes have you used for updating SLAs?
  1. We have not yet implemented any updates
  2. We review and update SLAs when needed manually
  3. We regularly audit our SLAs with automated monitoring
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
kpmgco-17-01-02-in-clockspeed-capable-procurement.pdf
oliverwymanCMT_Who_Will_Manage_TelNetwork.pdf
fticonsulting2019-proxy-season-best-practices-trends.pdf
pwcpwc-expansion-two-health-plans.pdf
infosys5g-impact-mobile-solutions.pdf
infosysdigitization-agile-devops-services.pdf
deloittedeloitte-uk-ma-index-h2-2013.pdf
oxeraNew-guidance-on-Article-82.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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