Insurance Claim Resolution and Corporate Direction

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WHAT IS IT ABOUT?

Does your organization struggle with insurance claims resolution? Learn how to evaluate negotiations, settlements, and potential litigation with this tailored questionnaire!

SKU: a0536613-bd96-42f6-851d-e3d475303237 Category: Tags: , , , , ,
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Available in: English, Dutch, French, German, Spanish
  • The Corporate Executive who oversees dispute resolution efforts
  • The Risk Management Manager who is interested in helping their team
  • The CEO that wants to reduce financial risk for the company
  • The Financial Director tasked with analyzing claim negotiations
  • The Claims Adjuster that needs to understand the benefits of settlement options
Evaluation
Assess negotiation tactics

Negotiations
Develop strategy and prepare tactics

Settlements and Litigation
Navigate compensation paths

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. How do you evaluate the cost benefit of different settlement options?
  1. We have no formal process for analyzing the cost benefit of settlement options.
  2. We use a basic methodology to rough estimate the expected costs and return from settlements.
  3. We use a fully formalized ROI model to analyze the cost benefit of settlement options.

Q. How have you assessed legal rights and liabilities?
  1. We have never assessed legal rights and liabilities.
  2. We do rudimentary research to assess legal rights and liabilities.
  3. We have a formal process in place to assess legal rights and liabilities.
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
pwcpwc-driving-toward-the-future-of-transportation.pdf
jabianJabian_ChangeManagement_Overview.pdf
gartnergartner-customer-dtu.pdf
oxeraThe-right-discount-rate-for-an-ALF.pdf.pdf
oliverwymanNYC-MKT20101-005-Ports Terms quals sheet_final.pdf
pwcpwc-electric-distribution-benchmark.pdf
oliverwyman20190621_NewMobility_Report_003.pdf
pwcpwc-share-of-wallet.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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