Leveraging Microsoft Teams for Better Communication

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WHAT IS IT ABOUT?

To keep up with the ever-changing technological needs of businesses, this questionnaire aims to understand how audio & video, VoIP, audio video conferencing, text messaging, and voice recording technologies can improve work communications.

SKU: f53f2e1a-93d6-4260-acb9-0f43855420b4 Category: Tags: , , , , ,
Available in: English, Dutch, French, German, Spanish
  • The CFO wishing to provide insights on the potential cost savings of using Microsoft Teams.
  • The HR Director aiming to enhance employee engagement through improved communication solutions.
  • The IT Manager tasked to evaluate the effectiveness of the system.
  • The Chief Communications Officer interested in helping the organization stand out from its competitors.
  • The Operations Director needing to optimize customer service and streamline its processes.
Audio Video
Examining the benefits of video calls

VoIP
Investigating Voice over Internet Protocol

Text Messaging
Examining the impacts of instant messaging

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. How do you assess video quality?
  1. We have a basic understanding.
  2. We have a fully formalized system that we monitor regularly.
  3. We have an optimization process to ensure peak performance.

Q. How do you protect against VoIP security risks?
  1. We do not have a system in place.
  2. We use onsite firewalls, encrypt traffic and access controls.
  3. We use an end-to-end encryption system,IDS/IPS and advanced authentication.
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
lekVolume_XI_Issue_7.pdf
novantas2019-03-21-MA-M-for-Marketing.pdf
pwcpwc-insurance-innovation.pdf
crai200707-Total-Capital-Article.pdf
cognizantThe-New-Auto-Insurance-Ecosystem-Telematics-Mobility-and-the-Connected-Car.pdf
oliverwymanCutting_the_Cord.pdf
fticonsultingbest-execution-crisis-impacts-covid-19-outbreak-trade-execution.pdf
oliverwyman20110923_EGY_Todays_Utility_Mergers.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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