Maximizing Client Satisfaction and the Corporate World



This questionnaire aims to explore the impact of marketing, account management, client relationships, reporting, account maintenance and client satisfaction on the corporate world.

SKU: f3bb8da3-9e83-44c1-9236-9290c96caeaa Category: Tags: , , , , ,
Available in: English, Dutch, French, German, Spanish
  • The operations manager who needs to optimize client satisfaction
  • The sales team that needs to increase customer loyalty
  • The accounting department that seeks cost efficiency in client relations
  • The finance managers interested in understanding their clients' needs
  • The marketing team that wants to improve customer relations
Uncovering marketing opportunity

Account Management
Strengthening customer service connection

Client Relationships
Developing lasting partnerships

Reporting Maintenance
Optimizing operational workflow

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. How do you measure advertising success?
  1. We don't track metrics
  2. We track basic metrics regularly
  3. We monitor complex metrics and adjust our strategy

Q. How do you prepare for sales negotiations?
  1. We have no preparation.
  2. We develop an overall strategy.
  3. We use SWOT analysis and tactical plans.
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
mckinseyWhy diversity matters.pdf
oliverwymanOliver Wyman 5G press release FINAL.pdf
oliverwymanRJ2014 06_Resilient Reps_Ipad.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.


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