Maximizing Performance Through Service Level Agreements

Original price was: € 199,00.Current price is: € 0,00.

WHAT IS IT ABOUT?

Have you ever wondered how technology, outsourcing, upgrades, performance measurement and KPIs can optimize corporate processes? Attempt to uncover the secrets to groundbreaking success in your company with this questionnaire.

SKU: b119dfe2-e7f0-4c30-861a-8c004dedf8c4 Category: Tags: , , , , , ,
Available in: English, Dutch, French, German, Spanish
  • The IT director who is looking for new strategies to increase efficiency
  • The management consultant interested in helping his team identify cost-efficient solutions
  • The operations manager wanting to optimize productivity
  • The compliance officer needing to convince upper management about the benefits of updated technology
  • The procurement officer hoping to understand service agreements for long-term success
Technology Outsourcing
Benefit from digitalization

Measurement Metrics
Support corporate strategy

Service Level Agreements
Enhance performance outcomes

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. What benefits are derived by using technology to improve performance?
  1. We don't yet use technology to measure performance.
  2. We use rudimentary technology to measure performance.
  3. We have a detailed, automated system in place to measure and improve performance.

Q. What have you done to establish metrics?
  1. Nothing, we haven't started.
  2. We have conducted interviews and surveys.
  3. We have implemented a focused performance measure analytics system.
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
pwcpwc-gfy-19-q2-government-contractor-compliance-review.pdf
pearlmeyerhow-boards-can-sell-pay-performance.pdf
fticonsultingsix-months-into-covid-fate-consumer-economy-still-hangs-balance.pdf
oliverwymanfinal_spare_parts_as_insurance.pdf
cognizanttranscending-the-hype-a-transformative-iot-emerges-cognizanti11.pdf
oliverwymanmental-health-in-the-workplace-survey-of-hk-empoyees-in-professional-services-firms.pdf
mckinseyMGI_Unleashing_Chinese_Consumer_executive_summary.pdf
pwcpwc-full-truckload-market-success.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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