Reaching Operational Excellence through Quality Assurance

Original price was: € 199,00.Current price is: € 0,00.

WHAT IS IT ABOUT?

This questionnaire helps organizations develop operational excellence standards through quality assurance processes and procedures with continuous improvement techniques, such as Lean Six Sigma.

SKU: d91d6a40-6898-47e9-9ca7-13cf19326c6c Category: Tags: , , , , ,
Theme:
Available in: English, Dutch, French, German, Spanish
  • The IT department that needs to convince other managers about the opportunity of quality assurance
  • The COO manager who is interested in helping his team with lean Six Sigma
  • The Marketing department that wants to improve customer loyalty and satisfaction
  • The HR department interested in developing a benchmarking strategy
  • The Operations department looking to reduce labor costs and increase efficiency
Consultancy
Making informed decisions

Processes Procedures
Ensure effectiveness

Continuous Improvement
Achieving excellence

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. What have you done to obtain expert opinions?
  1. We have not done anything to obtain expert opinions.
  2. We have used online networks and industry contacts.
  3. We have engaged research firms and conducted specialized surveys.

Q. What is the current level of Documentation review?
  1. We don't review our documentation.
  2. We have a basic review procedure in place.
  3. We have a fully formalized review procedure that we conduct regularly.
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
cognizantembracing-smarter-facilities-management-codex2931.pdf
sdggroupEU-recovery-from-political-ambition-to-legal-text_Teneo-note.pdf
cognizantleading-insurer-partners-with-cognizant-on-digital-transformation-journey-codex5022.pdf
pearlmeyertruth-about-uk-executive-pay.pdf
qaqaa-dxdcyberl4proginsert-12oct2020_v12.pdf
bcgBCG-How-Digital-Operations-Put-the-World’s-Oldest-Airline-in-the-Lead-Oct-2019-R_tcm9-231934.pdf
bcgBCG-The-Rise-of-the AI-Powered-Company-in-the-Postcrisis-World-Apr-2020_tcm9-243435.pdf
pwcpwc-in-transition-january-2020-IASB meeting.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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