Technology and Service Level Agreements
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WHAT IS IT ABOUT?
Discover how up-to-date technology, standards, procedures and protocols impact service level agreements and timelines for corporate success.
- The IT Manager who is interested in helping his team with the use of digital tools and modern technologies.
- The Human Resources department that needs to ensure employees understand and adhere to standard operating procedures.
- The Finance Department that requires secure document management and clear protocols.
- The Legal Department that requires accurate standards, timelines and documentation of services.
- The Operations Department that requires robust protocols to guarantee active protection of data.
Technology
Integration of digital tools
Documentation
Secure document management
Standards
Accurate legal guidance
Timelines
Robust protection of data
Integration of digital tools
Documentation
Secure document management
Standards
Accurate legal guidance
Timelines
Robust protection of data
As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.
After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..
Q. What have you implemented in terms of digital capabilities?
Q. What have you done to meet regulatory compliance?
After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..
Q. What have you implemented in terms of digital capabilities?
- Nothing
- Basic automation using APIs
- A comprehensive and robust digital architecture with automated processes and data integration
Q. What have you done to meet regulatory compliance?
- We have no regulatory compliance processes in place.
- We have a basic set of policies and procedures.
- We have a fully formalized system that we audit regularly.
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.
If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
| NAME | TITLE PAPER |
|---|---|
| pwc | pwc-hri-3rd-party-drug-value.pdf |
| mckinsey | mosc2014_by_the_numbers_rnd_productivity_in_the_semiconductor_industry.pdf |
| mercer | gl-2020-2021-affordable-percentage-will-rise-for-employer-health-coverage.pdf |
| infosys | powerapps-empowering-citizen-developers.pdf |
| kpmg | gx-deloitte-digital-government-transformation-us.pdf |
| deloitte | gx-tmt-pred15-generation-wont-spend.pdf |
| mckinsey | mck_on_chemicals_improving_return_on_sales.pdf |
| oxera | Preparing-for-resilience-analysing-and-treating-risk.pdf |
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
- Respondent profiles for a helicopter view of your audience.
- A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
- Improvement suggestions (per question) how to move from one answer to another
- Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
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