The Impact of Service Management on the Corporate World

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WHAT IS IT ABOUT?

Get to know how technology, configuration management, automation, security and archiving can improve corporate efficiency.

SKU: f5b01af0-89f5-43aa-90ca-ee82f6ca85bd Category: Tags: , , , , , ,
Available in: English, Dutch, French, German, Spanish
  • The IT department that needs to convince other managers about the opportunity of using service management.
  • The Risk Manager who is interested in helping their team understand the importance of security and archiving.
  • The IT Director who wants to ensure there is proper automation of all processes within the organization.
  • The Project Manager looking to build a better understanding of configuration management and its capabilities.
  • The HR Director wanting to confirm verification standards across their organization.
Technology
Explore how technology is pushing corporate boundaries

Configuration Management
Learn about the potential of configuration management

Automation
Discover the advantages of automation

Security Archiving
Examine the benefits of security and archiving

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. What level of cloud solutions does your company use?
  1. We do not use any cloud solutions.
  2. We use basic infrastructure for cloud computing.
  3. We use an advanced managed system for cloud computing.

Q. What process do you use to setup a workflow?
  1. We don't have one
  2. We have an ad hoc process
  3. We have a formalized process and review it monthly
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
cognizantevolution-of-cx-centers-and-rise-of-ai.pdf
oliverwymanNYC-MKT20101-005-Ports Terms quals sheet_final.pdf
lekLEK_1615_GlobalAgribusinessInvestment_Web.pdf
infosysbest-stories-infosys-salesforce-implementation.pdf
gartner343296-follow-gartners-4-step-framework-to-implement-an-effective-supplier-relationship-management-program.pdf
cornerstoneShareholder-Litigation-Involving-M-and-A-2013-Filings.pdf
pwcpwc-investing-in-vietnam.pdf
gartnerdigital-iq-index-hair-care-color-us-2019-excerpt.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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