Direct Database Marketing
Benefits and drawbacks for businesses

Database Segmentation
Organizing stored customer data

Lead Nurturing
Automating customer interactions

Personalized Emails and Loyalty Programs
Optimizing customer experience

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. What measures have you taken to leverage customer data?

1. We have some basic processes in place.
2. We use CRM systems and segment data into meaningful cohorts.
3. We apply advanced analytics to capture customer-centric KPIs.

Q. How do you track customer segmentation?

1. We have no system of tracking customer segmentation.
2. We segment customers using variables like age, location, and buying history.
3. We use sophisticated algorithms to accurately identify the best customer segments for targeted marketing.

The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.

NAME	TITLE PAPER
oxera	Out-of-the-banking-frying-pan.pdf.pdf
deloitte	deloitte-global-societal-impact-pulse-survey-report-jan-2019.pdf
novantas	2019-03-21-MA-M-for-Marketing.pdf
protiviti	internal-audit-data-analytics-whitepaper-protiviti.pdf
kpmg	banking-need-for-speed.pdf
oliverwyman	Emerging Risks Quandary - 2016 web.pdf
deloitte	gx-lshc-2015-life-sciences-report-mexico.pdf
gartner	sales-top-insights-2020.pdf

You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:

• Respondent profiles for a helicopter view of your audience.
• A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
• Improvement suggestions (per question) how to move from one answer to another
• Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.

This English questionnaire is also available in Dutch, French, German, and Spanish.