Voice and instant messaging in an office environment

Original price was: € 199,00.Current price is: € 0,00.

WHAT IS IT ABOUT?

Modern offices are scattered with a variety of systems that make communication and collaboration easier. Here are chat systems, voice and video conferencing, online storage and instant messaging, and you can use them to boost your team’s performance and efficiency. Here’s an ICT view on the topic.

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Available in: English, Dutch, French, German, Spanish
  • The CIO who needs to understand the basic requirements for a messaging environment
  • The CTO who wants to stimulate the workforce to use alternative communication channels.
  • The consultant who needs to enable his client to change his team behaviour.
  • The project manager who needs to get his team to realize a real time collaborative working environment.
  • The HR manager who needs to re-energize her team by a compelling change package.
Applications
what are the applications that people use

Voice
how can we communicate more effectively

Intranet
where to find information and support for voice

ICT projects
how to get things done with technology

Task planning
setting priorities and deadlines for work items

As you can see, you're not asking your respondents for opinions, satisfaction or agreement. Our scientific research has shown that these are very bad fuel for algorithms. Instead, we ask for verifiable facts or -behaviour. For further reading, you can download our AMAIZE magazine dedicated to this topic or discover the scientific papers in the Resources section.

After you have downloaded this questionnaire, you can - in your Toolbox - edit, add/delete, and translate questions & answers to your liking. Clicking the "Help me PRAIORITIZE" buttons in the Toolbox activates our A.I. to help you finish your masterpiece..

Q. Is it clear what people can use to communicate?
  1. No
  2. There are different options (e.g. form fill-in, contact form, online chat, e-mail or voice mail)
  3. Different options can be used in parallel (i.e. form fill-in AND online chat)

Q. How does the IT department use online communication?
  1. Not
  2. Limitedly: only for formal reporting back
  3. Extensively: also for informal communication with employees and partners
The artificial intelligence creating the questionnaires for the store has been inspired by over 11.000 whitepapers from more than 100 noted consultancy firms. Algorithms selected the 20% best papers and grouped papers from different consultancy firms into specific questionnaires. Why settle for less? Here is a summary how we did it.

If you feel you need outside support after conducting your assessment, we recommend the firms that have written the below mentioned whitepapers. Not having a paper selected does NOT mean that a firm does not give good advice.
NAMETITLE PAPER
capgeminiEnterprises-must-beat-down-their-process-debt-to-help-their-humans-achieve-automation-success.pdf
mckinseyMCK_PayorBook_123-135_OrgHealth_R8_0.pdf
deloittegx-gr15-investing-people-talent-experience.pdf
pwcpwc-pls-alert-2018-2-accounting-for-medical-device-leases.pdf
prmaconsultingCreating-compelling-real-world-evidence-that-supports-favorable-HTA.pdf
cognizantagile-drug-development-required-in-a-new-age-of-urgency-codex5551.pdf
pearlmeyersay-golden-parachute.pdf
cognizantgetting-process-documentation-right-codex5440.pdf
You will download so much more than a set of questions and answers. This questionnaire contains everything for the full consultancy experience:
  • Respondent profiles for a helicopter view of your audience.
  • A maturity model with which algorithms calculate a six times smarter improvement target (compared to when you leave that to a human).
  • Improvement suggestions (per question) how to move from one answer to another
  • Suggested follow-on projects. After all, moving your organization from A to B might require more than just doing an assessment.
This English questionnaire is also available in Dutch, French, German, and Spanish.

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